Why Is Canon Printer Not Printing Color & Black Ink? - Get Complete Troubleshooting Guide

Solution 1: Check Print Head Nozzles By Printing Nozzle Check Pattern

This check is performed to ensure that the ink is ejected correctly or not. Just follow the below steps-

Firstly, turn ON your printer.
Ensure that the printer paper load cassette is filled with at least one sheet of plain paper.
Thereafter, carefully open and remove the front tray extension.
Then, launch the printer setup window for the printer driver.
Now, print the nozzle check pattern by following these steps-
(a) Click on the tab for “Maintenance.”
(b) Select “Nozzle” check option
(c) After confirming the message that is presented, click on “Print Check Pattern” option
Now, the nozzle check pattern will be printed.
Here, check the nozzle check pattern for any missing lines or white streaks that run horizontally.
In case of any missing lines, clean the print head (check solution 6).

First of all, open “Control Panel” and click on “Devices and Printers” option.
Thereafter, right-click on your printer.
From here, click on “Printing preferences.”
Then, click on “Page Setup” tab.
Locate the “Duplex Printing” checkbox and ensure that the “Automatic” option is selected or checked.
Next, choose one of the following options from the “Page Layout” list: Normal-size, Fit-to-Page, Scaled, or Page Layout.
The stapling side is automatically selected based on the Orientation and Page Layout settings. To modify this setting, choose a different stapling side from the provided list.
If required, click on “Specify Margin…” to set the margin width and click on “OK” to confirm the changes.
Press “OK” again on the page setup tab to confirm and save the changes.

Ensure that the printer and computer are connected properly over the same wifi network.
Go to the computer settings.
Now, select “Devices” option.
Select “Printer and Scanner” from left section > choose your printer model > select “Manage” tab.
Choose printer properties from left section > select “Maintenance” tab.
Select ink cartridge settings and choose both black and color option and click on “OK” to save it.

Step A – Cleaning Print Head using printer panel:

Ensure that the printer is powered ON and then tap the setup (gear icon) on the printer display’s home screen.
Next, select the maintenance (tools) icon.
Choose “Cleaning” and select “Yes”.
The printer will initiate the cleaning process, which usually takes about a minute.
Once the cleaning process is complete, you can print a nozzle check test page to verify if the cleaning has improved the print quality.

Step B – Deep Cleaning Print Head:

Ensure that the printer is switched ON.
Load a sheet of A4 or letter-sized plain paper in to the paper cassette.
Gently open the Front Cover and pull out the paper output tray.
Navigate to the control panel and select > Hardware and Sound > Devices and Printers.
Right-click on your printer’s model name & select “Properties”.
Now, click on the Maintenance tab and select “Deep Cleaning.”
Select ink group and click on “Execute” option.
Confirm the message and click on “OK”.
Finally, your printer will now start cleaning. Wait for few minutes for this process to complete.

A – Manually:

Open the printer driver setup window > Control Panel>”Devices and Printers> Right-click on your printer’s icon> Choose “Printing preference” from the dropdown menu.
Choose “Custom Settings” located within the Maintenance tab. This action will prompt the opening of the custom settings dialog box.
Tick the “Align heads manually” checkbox.
Choose “OK” when the prompt appears.

B – Automatically:

Ensure that the printer is powered on.
From the HOME screen of printer, choose “Maintenance.”
Select “Print Head Alignment.”
Choose “Auto.”
Opt for “Yes.”
Select the type of paper you intend to use.
Load the prepared paper into the specified paper source mentioned in the message.
Click on “OK.”
Once the completion message appears, select “OK.”